Privacy Policy for Stabile Loyalty Rewards AI Agent

Effective Date: 2026-10-03

This Privacy Policy describes how Stabile Loyalty Rewards AI Agent ("we", "our", or "us") collects, uses, and protects information when you use our application. This policy applies to the Stabile Loyalty Rewards AI Agent application and is intended to provide transparency to store owners and developers regarding our data practices.

1. Information We Collect

We believe in data minimization. We only collect the information strictly necessary to provide the loyalty rewards management service in AI Shopping.

1.1 Shopify Customer Data

We process the minimum customer data needed to run a merchant's loyalty program:

• Customer ID and orders: We use the Shopify Customer ID and order details (such as order total, date, and status) to credit loyalty points for qualifying purchases, create the customer's reward discount code, and record whether that code was used. We also record whether an order came through an AI shopping channel so merchants can see reward performance by channel.
• Customer email (reward emails only): When a merchant turns on customer reward emails, we use the customer's email address to send them the reward code they earned and one reminder before an unused code expires. We look up the address from Shopify at the time of sending and do not store it in our database. We do not use it for any other purpose, and reminders include an unsubscribe link.
• Reward lookups by shoppers: When a shopper signs in to the merchant's store to check their rewards through an AI assistant, we record their consent and link it to their Shopify Customer ID. The shopper can disconnect at any time.
• Not collected: We do not collect customer names, physical addresses, or phone numbers. Our AI agents do not receive customer email addresses.

1.2 Store Owner & Developer Information

• Identification Data: We collect the name, email address, and organization details of the store owner or solution developer during the registration and authentication of the AI agent. The sole purpose of this is to provide support to merchants and our development partners.

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Stabile Loyalty Rewards AI Agent application.
• Authenticate store owners and agents securely.
• Link reward distributions to the correct Shopify accounts using the Customer ID.
• Optimize the application’s reward management and incentive delivery features.
• Ensure compliance with financial regulations and security protocols.

2.1 Store Readiness and Diagnostic Checks

When you ask Stabile Loyalty Rewards AI Agent to review whether your store is ready for AI shopping or similar storefront-readiness features, we may access limited merchant store data needed to perform that review. This may include storefront configuration, product and catalog eligibility signals, sales channel or publication status, and store policy information such as your legal policies.

This readiness review does not require us to access, collect, or process customer personal data such as names, email addresses, phone numbers, or mailing addresses.

We use this information only to generate the requested diagnostic results, identify possible blockers, and recommend next steps. These reviews are read-only and do not change your store settings, products, policies, or other shop data.

If Shopify presents an additional permission request to update scope access for legal policies, that permission is used only so the app can confirm whether required store policies are present as part of the merchant-requested review.

3. Data Sharing and Disclosure

We do not sell your data or your customers' data. We may share information only in the following limited situations:

• With service providers who support our operations under strict confidentiality agreements, including our hosting providers and our email delivery provider (Resend), which receives a customer's email address only to deliver a reward email.
• When required by law or legal process, including regulatory compliance or fraud prevention.
• In connection with a business transfer, such as a merger or acquisition.

4. Data Security

We use industry-standard encryption, access controls, and secure communication protocols to safeguard the data we process. Access to your data is restricted to authorized personnel and agents only.

5. Your Rights and Choices

You have the right to:

• Access, correct, or delete the information we have regarding your store account.
• Object to or restrict certain uses of your data.
• Request a copy of your data in a portable format.

To exercise your rights, please contact our support team at: support@stabilerewards.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app interface or by email. Continued use of the app after changes indicates your agreement to the updated policy.

7. Contact Us

If you have any questions about this policy or our data practices, contact us at:

Stabile Loyalty Rewards AI Agent
for ChatGPT Instant Checkout & Google Gemini Shopping
Email: privacy@stabilerewards.com
URL: https://stabilerewards.com/privacy.html